Account recovery

Forgot password

Request a reset link for any active workspace or platform-admin account.

Request reset link

Forgot password

Enter the account email and we'll send a time-limited reset link if the account is active.

Secure recovery

Password recovery stays separate from normal sign-in.

Recovery links are time-limited and only set a new password. They do not create a live session or bypass first-login protections.

Step 1

Request

Ask for a reset link from either the firm or platform-admin sign-in surface.

Step 2

Verify

Open the email link before it expires and choose a stronger replacement password.

Step 3

Sign in again

Return to the usual sign-in page and continue with the updated credential.